Read
FAQ's ---- Shipping & Tracking
Name : QUEENCONTACTS
Hits : 1635
무제 문서

FAQ's 


Shipping & Tracking

DELIVERY OPTION

For your convenient shopping experience, you may choose from two different delivery methods. 


1. International Registered airmail: Regardless of package quantity/region, you will be charged $6.7 per order. ed delivery period: 10~15 days+2 days for lead time=12~17 days. 



2. EMS (Speed post) : Delivery fee may vary according to nations and regions. Please refer to the expense table provided below. 
Expected delivery period: 3~5 days+2 days for lead time=5~7 days. 
Methods recommended for eager customers who wish to receive products as fast as possible.

FREE Worldwide Express Shipping over $99

Spend at least USD 50 and enjoy our FREE shipping privileges where your shopping bags are sent to your doorstep in fast and worry-free way. Express shipping: EMS, estimating 4 ~ 7 working days /Speed airmail 12 ~ 17 to reach you.


HOW DO I TRACK MY ORDER? The tracking number for your parcel will be emailed to you and updated to your account once your parcel has been sent. You can use this number to track your package by following the instructions on our Track & Trace page.


HOW LONG DOES SHIPPING TAKE? OnAverage, shipping takes 10 to 17 business days (not including weekends and holidays) by International Registered airmail (default method) worldwide. Speedpost (additional fee) which are delivered through EMS, takes 2 to 6 business days in general for most locations. Please refer to our Shipping Info Page for full details. 


DO YOU OFFER LOCAL PICKUP? Sorry. Queencontacts do not recommend nor make avail Pickup of our orders. 


CAN I REQUEST THAT THE POSTMAN LEAVE THE PARCEL ON MY FRONT PORCH? No, sorry, it is unsafe to do so.


I ACCIDENTALLY ENTERED THE WRONG DELIVERY ADDRESS DURING CHECKOUT! CAN I STILL CHANGE IT? Please contact us ASAP with your order number and your correct delivery address. If we haven't dispatched your parcel yet, we will be able to modify the delivery address. However, if your parcel has been dispatched already, we are not responsible for the lost traction. 


WHERE DO YOU SHIP FROM? All orders are sent from our warehouse in SEOUL. 


DO YOU SHIP TO MY COUNTRY? Wherever you are, the answer is YES! We ship worldwide. If you are unable to complete checkout with your address, please contact us and we will find a solution for you.

COUNTRY
EMS(SPEED POST)
Speed airmail
DELIVERY
3-5 DAY
12-17days
AUSTRALIA
US$19.0
US$6.2
CANADA
US$22.1
US$6.2
UNITED KINGDOM
US$22.1
US$6.2
USA
US$24.4
US$6.2

WORLDWIDE SHIPPING RATE

*The delivery fee is subject to change according to currency exchange rate.


Untitled Document