Queencontacts

FAQ

  • Contact Us

    QUEENCONTACTS | | Hits 5458


    • We are always open to your suggestions, comments, inquiries, and constructive criticisms by being in touch with us, but here are some brief tips to receive quick answers from us.

      FAQ's Log in to your account to check your order history if you would like to know the status of your current order. Delivery takes 10 to 20 business days (excluding weekends and holidays) for most overseas locations (unless you have selected EMS/Speedpost delivery)

      How to track your order after it has been shipped: Track & Trace

      If you would like to inquire about a specific order, make sure you state your Order Number so we can provide a faster service. Due to the enormous volume of recent mail please kindly allow 24 - 48 hours for us to respond to and fully address your inquiry. NOTE: Please add "" to your address book to ensure that our mail is not redirected to your SPAM box


      Email address: nem6682@gmail.com 

      TEL +82-2-454-1293 

      UsuallyAm 09:30 - PM17:30 (Korea local time) lunch:12:00-13:00

  • Policy on Exchange and Return
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  • Delivery schedule to astigmatism product by GEO
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  • Colored Contacts for Hyperopia
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  • Shipping
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  • Contacts for Astigmatism
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  • Instructions to resolve the pain of the eye.
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  • Track & Trace
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  • Order Cancellation
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  • Contact Us
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  • [Astigmatism] Order Cancellation
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  • Tip for purchasing colored lenses for the beginners.
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  • How to enter option box --Understanding Your Prescription
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  • My eyes hurt and become red when I wear contacts.
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  • Side Effects from Astigmatism
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  • What causes roll-over(eye pain)?
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  • How long does shipping take for Astigmatism Contacts?
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  • Areoptions unlisted in the selection bar available as custom...
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  • Can I custom order for myopia as Astigmatism Contacts withth...
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  • Why is 180 the only option for AXLS for some products?
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  • Is it okay if base curves of left and right eyes are differe...
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